Frequently Asked Questions
- Will I Benefit From Using the Theradome® LH80 PRO?
- How Long Until I See Results?
- How Long Will I Need to Continue Treatment?
- Are ThereAny Potential Side Effects From Using the Theradome®?
- How Do I Use the Theradome®?
- Is the Theradome® FDA-Cleared?
- Can the Theradome® Treat Hair Loss in Both Menand Women?
- Why Do You Target Only Women In YourAds?
- When Will You Have FDA Clearance For Men?
- Can I Use the Theradome® to Thicken My Hair?
- How Do I Determine If the Theradome® LH80 PRO Is Right for Me?
- What Is The Best Way To Track My Treatment Progress?
- Can I Use the Theradome® Along With Other Hair Loss Treatments Such as Rogaine, Propecia (Finasteride) or Dutasteride?
- Can I Use the Theradome® If I Have Had a Hair Transplant?
- Will Using the Theradome® Help With Dermatitis and Itching?
- Is it Ever Too Early to Use the Theradome® LH80 PRO?
- What Is the Difference Between Lasers and LEDs for Hair Growth?
- Why Is the Theradome® LH80 PRO a Better Option Than a Laser Comb or Laser Hood?
- I Am 22 and My Mother and/or Father is Bald – Can I Prevent Hair Loss?
- Can the Theradome® LH80 PRO Cause Cancer?
- I Am Being Treated for Cancer. Can I Use the Theradome® LH80 PRO?
- Do I Need A Prescription To Use The Theradome® LH80 PRO?
- Did Your CEO Use Anything Else – Surgery or Pharmaceuticals – Besides the Theradome® LH80 PRO to Obtain His Results?
- Are There Any Medical Conditions That May Interfere With the Effectiveness of Low- Level Laser Therapy (LLLT)?
- Why Is an FDA 510 (K) Clearance Important?
TheTheradome Laser Helmet
Many Times a Week ShouldI UsetheTheradome®?
- When Is the BestTimeTo UsetheTheradome®?
- Can I Use theTheradome® Every Day?
- Will the Lasers Reach My Scalp If I Have a Somewhat Full Head of Hair?
- How Much Does theTheradome® LH80 PRO Weigh?
- I’m Worried ThattheTheradome® Won’t Fit My Head. Do I Needto Worry Aboutthe Helmet Size?
- How Do I Charge My Theradome® LH80 PRO?
- My Skin Is Dark; Can I Still UsetheTheradome® LH80 PRO?
- TheTheradome® LH80 PRO FitsToo Loosely– Is it Supposedto Be Loose?
- Are Your Lasers Dangerous?
- How Long Does ItTaketo ChargetheTheradome®?
- Care, Housekeepingand Day-to-Day Usage
- Women's Health
- Will You Ship to Countries Outside of the U.S.?
- Is the Electrical Adapter for the Theradome Compatible With All International Electrical Outlets?
- For Orders Outside of the U.S., What Does Your Shipping Charge Include?
- How Long Does the Warranty Last?
- When Will My Theradome® Order Ship?
- Additional Information About Shipping
- How Do I Qualify for the 1-Year Manufacturer’s Warranty?
- Where Can I Register My Theradome® LH80 PRO?
- What Is Different Between Your Warranty and Your Extended Warranty?
- What Is Your Refund Policy?
- What Is the Refund Policy for the Affirm Payment Plan?
- What Payment Methods Do You Accept For Domestic And International Purchases?
- What Financing Options Do You Offer?
Will I Benefit From Using the Theradome® LH80 PRO?
In our clinical studies, ALL participants benefited from using the Theradome® helmet and experienced one or more of the following:
- A minimization and slowing down of hair loss;
- A doubling of hair follicle size for existing hair;
- New growth of healthy hair.
How Long Until I See Results?
Step 1: The first step is minimizing hair loss, which typically occurs 4 – 18 weeks into Theradome hair growth treatment.
Step 2: Reversing miniaturization is the next step to getting thicker, fuller and more lustrous hair. This typically occurs within 18 – 26 weeks of continued use.
Step 3: The final step is renewing your hair growth, which typically begins within 26 – 52 weeks of starting treatment.
Please bear in mind that individual results may vary.
How Long Will I Need to Continue Treatment?
Laser hair therapy is similar to exercise – you have to integrate it
Are There Any Potential Side Effects From Using the Theradome® ?
There are no side effects from using the Theradome® LH80 PRO. This has been verified by the Food and Drug Administration (FDA). Our product has zero side effects, unlike almost every other type of hair loss treatment on the market today.
How Do I Use the Theradome®?
It’s very easy. The product has a simple,
Is the Theradome® FDA-Cleared?
Yes. On June 14
Can the Theradome® Treat Hair Loss in Both Men and Women?
The Theradome® is presently cleared for women and is in the process of being cleared for men. While we can only market the Theradome® LH80 PRO for women at this time, we are still able to accept orders from anyone.
Why Do You Target Only Women In Your Ads?
The Theradome® is presently only FDA-cleared for women; however, many men also use our product and obtain great results, including our CEO.
When Will You Have FDA Clearance For Men?
Theradome® is currently conducting further clinical trials for men to comply with the FDA.
Can I Use the Theradome® to Thicken My Hair?
Yes. The Theradome® can increase the thickness and density of hair follicles.
How Do I Determine If the Theradome® LH80 PRO Is Right for Me?
Our Theradome® laser helmet is designed to work with most stages of hair loss but the earlier one starts treating, the better the outcome. There are several scales to help determine the stages of hair loss in women. The most common– the Savin Scale– measures overall thinning as well as density. For men, the Norwood scale is most commonly used. Please see the diagrams below to determine which stages best identify your situation.
What Is The Best Way To Track My Treatment Progress?
Keeping a visual record is the easiest and most effective way of tracking your progress. Take photos of your hair before you begin treatment and then at regular stages while using your Theradome®. For best photographic results and to gain a clear representation of your hair growth and overall thickness, please see our online Before and After Photo Guide.
Can I Use the Theradome® Along With Other Hair Loss Treatments Such as Rogaine, Propecia (Finasteride) or Dutasteride?
Yes, adding LLLT Theradome TM treatments to your current hair loss medication(s) will increase the rate and quality of your hair recovery. Please note that women cannot take Propecia (finasteride) or dutasteride.
Since these medications are known to cause shedding, you should NOT discontinue their use once starting LLLT treatments. Please consult your physician to initiate a plan that will gradually decrease the dose of these medications over the course of 3 to 6 months.
Can I Use the Theradome® If I Have Had a Hair Transplant?
The nation’s top hair restoration experts, such as Bosley Medical and Hair Club for Men, provide the Theradome® to their patients. It works very well with pre-op patients and with those who are post-transplant. Transplants cause trauma to nearby hairs. Using the Theradome® will alleviate these effects by providing extra energy and minimizing shock loss. In essence, Low-Level Laser Therapy (LLLT) assists the growth of newly
Will Using the Theradome® Help With Dermatitis and Itching?
Some patients have reported positive results with the above condition/symptoms using the Theradome® as it is designed to reduce inflammation of the scalp, which is the root cause of dermatitis and itching. Please note that the FDA has not cleared us for
Is it Ever Too Early to Use the Theradome® LH80 PRO?
No, it is never too early to use the Theradome® laser helmet, as it helps with the various stages of hair loss and will add volume to your hair, even if you haven’t yet experienced major hair loss. The Theradome TM LH80 PRO can also be used as a preventative measure or simply for maintenance of healthy hair.
What Is the Difference Between Lasers and LEDs for Hair Growth?
Laser light travels in alignment, forming a coherent beam that maintains its full intensity and power. LED light, like a light bulb, spreads out in all directions, rapidly losing penetrative power as it travels. Many inferior so-called hair growth devices are made with LEDs, which are much less expensive to make, and hence do not have adequate power to penetrate the base of hair follicles and reverse hair loss. The Theradome® is the strongest and most powerful OTC device out on the market today.
Why Is the Theradome® LH80 PRO a Better Option Than a Laser Comb or Laser Hood?
Not only is the Theradome® more convenient with its cordless,
I Am 22 and My Mother and/or Father is Bald – Can I Prevent Hair Loss?
Yes, it is much easier to prevent hair loss than it is to re-activate any dormant hair follicles. By using our Theradome®, you will reverse any potential hair miniaturization. As a result, hair follicles will continue to receive the energy they need through laser light and your hair will keep on growing.
Can the Theradome® LH80 PRO Cause Cancer?
No. Low-Level Laser Therapy (LLLT) is safe, has been around for decades and does not produce ionizing radiation. Over 1,500 scientific peer-reviewed papers support its benefits for biostimulation. The lasers of the Theradome® LH80 PRO penetrate the scalp to the base of both
Patients that have an Ommaya reservoir under their scalp need to consult their physician before undergoing LLLT for hair growth. Additionally, scalp cancer patients should refrain from using the Theradome, as it can activate the growth of both healthy and unhealthy cells.
I Am Being Treated for Cancer. Can I Use the Theradome® LH80 PRO?
Anyone currently undergoing treatment for cancer should check with their physician regarding using the Theradome® LH80 PRO. Our laser helmet can usually be used outside of the active cancer treatment window. Once cancer treatment has ended, normal usage of the Theradome® LH80 PRO can be resumed. However, please check with your physician if you have ever been diagnosed with scalp cancer.
It should be noted that cancer treatments are known to cause hair loss and negatively impact hair quality when growth resumes. After treatment, many recovering cancer patients that have used the Theradome® LH80 PRO for hair restoration have experienced a dramatic improvement in the quality of their hair.
Do I Need A Prescription To Use The Theradome® LH80 PRO?
No, the product is an FDA-cleared OTC (over-the-counter) medical device. A prescription is therefore not needed.
Did Your CEO Use Anything Else – Surgery or Pharmaceuticals – Besides the Theradome® LH80 PRO to Obtain His Results?
The CEO of Theradome TM , former NASA scientist Tamim Hamid, did not have surgery but was using Propecia, which he stopped 4 months after initiating Theradome® LH80 PRO treatments. To this day, Mr. Hamid is extremely satisfied with his results and continues Theradome treatments once a week for maintenance.
Are There Any Medical Conditions That May Interfere With the Effectiveness of Low- Level Laser Therapy (LLLT)?
Before considering any hair growth treatment, properly diagnosing the cause of your hair loss with a physician is essential. If you have any underlying medical conditions such as thyroid disease, anemia, are taking any medications, or if you have any possible scalp conditions such as psoriasis, please visit your doctor to address these medical concerns. Any underlying medical conditions can be the cause for seeing slower than average results with your Theradome® LH80 PRO.
Why Is an FDA 510 (K) Clearance Important?
The purpose of the FDA 510 (k) is to validate the SAFETY and EFFECTIVENESS of a medical device. In order to protect people from false claims and dangerous medical equipment, the United States requires rigorous testing that includes laboratory and clinical trials to prove both safety and effectiveness. Data derived from these studies, which must meet specific requirements, are submitted to the FDA via a 510 (k) submission form for review and clearance to legally market the medical device.
An FDA 510 (k) clearance allows consumers to distinguish between proof and false claims concerning safety and efficacy. Only after gaining clearance– the
It is very important that any device you consider for purchase is FDA-cleared. We advise you to visit the FDA.gov website to check for a product’s FDA compliance status before reaching a decision.
The Theradome Laser Helmet
Many Times a Week Should I Use the Theradome®?
We recommend using the Theradome twice-a-week for 20
When Is the Best Time To Use the Theradome®?
The ideal time for treatment is right after a shower after towel drying your hair. The Theradome® has rubber pegs, which are designed to part hair to ensure maximum exposure of your scalp. We do not recommend conducting treatments on soaking wet hair.
Can I Use the Theradome® Every Day?
Treatments were cleared by the FDA for twice-a-week usage and we recommend following this regimen. However, we have had patients that use our product every day with absolutely no side effects and excellent results.
If you decide to go beyond our twice-a-week recommended usage, please allow 12 – 24 hours of rest in between treatments.
Will the Lasers Reach My Scalp If I Have a Somewhat Full Head of Hair?
The Theradome® has 80 lasers and rubber pegs that allow parting of
How Much Does the Theradome® LH80 PRO Weigh?
It weighs slightly less than 16 ounces and is very comfortable to wear.
I’m Worried That the Theradome® Won’t Fit My Head. Do I Need to Worry About the Helmet Size?
The Theradome® has been designed to fit 98% of the population! The 2% with size issues are generally people with smaller heads. For these customers, we provide foam pads to ensure a correct fit. So regardless of your head size, you can order your Theradome® with confidence that it will fit comfortably while you complete treatment.
How Do I Charge My Theradome® LH80 PRO?
Connect the USB cable end to the AC adapter. Attach the micro-USB cable end to the connector located under the master switch. Plug the adapter into an outlet.
While your helmet is connected to the charger, the master switch will slowly change colors. This indicates that the helmet is charging. When the color becomes solid green for at least 10 seconds, your Theradome TM is fully charged and ready for use.
To extend your Theradome battery life, you should only recharge after you have received a “Battery Low” message. You will still be able to complete your current treatment session after hearing this warning. Please let the helmet fully charge before your next treatment. Rest assured that Theradome’s circuitry prevents any risks of overcharging.
My Skin Is Dark; Can I Still Use the Theradome® LH80 PRO?
The Theradome® LH80 PRO is FDA-cleared for Fitzpatrick Skin Types 1 – 4. Due to a limited number of subjects, data for skin types 5 – 6 are currently unavailable. That being said, we have had plenty of darker-skinned customers who have experienced great results with the Theradome® LH80 PRO.
The Theradome® LH80 PRO Fits Too Loosely– Is it Supposed to Be Loose?
Foam pads are provided for a comfortable fit, but a loose fit
Are Your Lasers Dangerous?
The lasers used by Theradome® are of a red color, part of the visible spectrum of light, and not intense enough to cause damage to the eyes. Because the lasers are very bright, a three-step safety system has been implemented that prevents laser light from accidentally shining into your eyes. If you intentionally defeat this system, the lasers will still cause no harm, but we do not recommend staring into your Theradome® on purpose.
How Long Does It Take to Charge the Theradome®?
The device will be fully charged in 3 hours or less.
Care, Housekeeping and Day-to-Day Usage
How Do I Clean My Theradome®?
The Theradome® can be cleaned by simply wiping the inside and outside with a cloth to remove any oils or residue. You do not need a special cleaner.
Can I Share the Theradome® With Others in My Household?
Yes, the Theradome® can be used by multiple family members, but the helmet’s counter will only track the total number of treatments – it cannot differentiate between users.
What Type of Shampoo Should I Use While Using the Theradome®?
Since hair loss is often associated with inflammation and fungus, we recommend shampooing with medicated and anti-fungal shampoos to clean the hair, reduce inflammation of the scalp and kill any fungus loads.
Should I Shampoo Every Day?
We recommend shampooing every 2 or 3 days.
Are Conditioners Useful?
While shampoos are designed for the scalp, conditioners are designed for the hair. You can use any conditioner that softens your hair.
What Is the Best Way to Pack My Theradome® When I Travel?
We recommend using our carrying case, which protects the Theradome® from any damage while traveling and keeps all of its accessories together.
After My Pregnancy, My Hair Became Brittle and Started to Thin Out – Can Your Product Help?
Yes, provided you are done with breastfeeding, you can start using the Theradome® to regrow and thicken your hair.
I Am Breastfeeding – Can I Use Your Product?
No. We do not recommend using the Theradome® helmet while breastfeeding.
I Am a Mature Woman With Damaged and Thinning Hair – Can You Help Me?
Yes, the Theradome® can definitely help. With proper and compliant use, you will notice a decrease of hair loss and shedding. In the following months, your thinning hair will become thicker, healthier and more lustrous.
I Am Pregnant – Can I Use Your Product?
No. We do not recommend using the Theradome® helmet while being
Delivery and Warranty
Will You Ship to Countries Outside of the U.S.?
Yes, we ship to most countries outside of the U.S. Please see checkout for details.
Please note that customers with shipping addresses outside of the U.S. are solely responsible for all duties, import
Is the Electrical Adapter for the Theradome Compatible With All International Electrical Outlets?
Our electrical products are UL-Listed, manufactured in compliance with U.S. standards, and can operate with electrical outlets between 100 – 240 V (50 Hz / 60 Hz).
For Orders Outside of the U.S., What Does Your Shipping Charge Include?
The shipping charge paid by customers with shipping addresses outside of the U.S. covers the cost of shipping only. Customers with shipping addresses outside of the U.S. are solely responsible for all duties, import
How Long Does the Warranty Last?
All Theradome® LH80 PRO laser helmets purchased through Theradome Inc. and authorized resellers come with a 1-year limited warranty. The warranty will be declared null and void for all laser helmets purchased from non-authorized resellers (for example, eBay). Theradome Inc. warrants its laser helmets against defects in materials and workmanship for a period of 1 year from the date of the original retail purchase. The 1-year warranty does not cover accidental damage or misuse.
When Will My Theradome® Order Ship?
Any new Theradome® orders are shipped from our fulfillment center 7 business days from the date of your order.
Additional Information About Shipping
Due to the value of the Theradome® LH80 PRO, we require a signature for all deliveries. We use UPS for shipment and cannot ship to P.O. boxes. We can, however, ship to residences,
How Do I Qualify for the 1-Year Manufacturer’s Warranty?
If you purchased the Theradome LH80 PRO directly from Theradome®, you have been automatically registered for our 1-year manufacturer’s warranty. If you purchased the Theradome LH80 PRO from an Authorized Reseller, please click
Where Can I Register My Theradome® LH80 PRO?
Please register your Theradome by visiting REGISTER YOUR Theradome® LH80 PRO or calling 1-855-549-6757.
What Is Different Between Your Warranty and Your Extended Warranty?
Theradome’s DomeCare is our 3-year Extended Warranty that covers you against any accidental damage or technical fault of the Theradome LH80 PRO for up to 3 years from your date of purchase. DomeCare is only available for Theradome LH80 PRO orders shipped to U.S. addresses. Get your Extended Warranty coverage by calling 1-855-LH-WORKS (1-855-549-6757) or visit www.theradome.com/shop.
What Is Your Refund Policy?
Purchases made from Theradome.com and/or via 1-855-549-6757 are covered by a 7-day refund window (effective from the date of receipt of the product and/or service). All physical products need to be returned before refunds are issued. Shipping and handling charges are non-refundable.
What Is the Refund Policy for the Affirm Payment Plan?
What Payment Do you Accept for International Orders (non-uS Addresses)?
At this time, we are unable to accept credit card payment for international orders. All international orders must be processed through PayPal.
What Payment Methods Do You Accept For Domestic Purchases (US Addresses)?
We accept all major debit cards and credit cards, such as American Express, Discover, MasterCard and Visa for all US addresses. We also accept payment through PayPal.
What Financing Options Do You Offer?
The Theradome® LH80 PRO is now more affordable to the average hair loss sufferer. Easy, low-cost payments, available through our partnership with Affirm, the new consumer finance service that offers the power of installment payments to consumers at the point of sale. Through their “Split Pay” service, Affirm offers consumer payment plans at costs much lower than credit card interest rates. Using Affirms “Split Pay” service, online shoppers can pay for purchases over a multiple-month installment plan. Terms are simple and clear, and financing and fees represent a fraction of credit card fees.
For purchases made with Affirm, Theradome® requires that all shipping and credit card billing addresses are within the United States.
For questions about payment plans available through Affirm, please contact Affirm customer service at: